Terms of Purchase

Placing an order

By placing an order, you agree to provide accurate contact, payment, and delivery information. An order confirmation acknowledges that we have received your order. If we cannot fulfill an order, we will contact you and arrange an appropriate resolution, including a refund where applicable.

Prices and payment

All prices are displayed in USD. The amount due will be shown at checkout. We cover applicable shipping, customs duties, and related import charges, so customers are not asked to pay those charges separately. If a carrier requests payment on delivery, please contact us before paying.

Promotions and discounts apply as described where they are offered. Product availability and prices may change, but changes will not alter the confirmed price of an order already accepted.

Dispatch and delivery

Orders are typically dispatched within 1–3 days. Estimated delivery is 6–12 days. These estimates may vary because of carrier operations, customs processing, or other circumstances outside our control. Please see the Shipping Policy for details.

Returns and refunds

You may request a return within 60 days of receiving your order. Approved refunds are generally processed within 5–10 days after the return has been received and reviewed. Please see the Refund Policy and contact us through the Contact page for assistance.

Your rights

These terms do not exclude or limit rights that cannot be excluded or limited under applicable law. For purchase questions, contact us through the Contact page.

Product information and availability

We aim to present product descriptions and images accurately. Colors and other visual details may appear different depending on your screen. Please read the product information and directions before purchasing or using an item. Availability may change, and an item shown on the website may become unavailable before an order can be fulfilled.

If an item in your order is unavailable or there is an error that prevents fulfillment, we will contact you to explain the available options. These may include cancellation and a refund for the affected item.

Order review

Before submitting an order, please check the items, quantities, delivery address, and total shown at checkout. You are responsible for providing accurate information so we can process and deliver the order. If you notice an error after ordering, contact us promptly through the Contact page. We will check whether a change or cancellation is still possible.

Payment and promotions

Payment is handled through the payment methods offered at checkout. You authorize the applicable payment provider to process the amount shown for your order. Promotions, when offered, are subject to the terms displayed with the offer. An order summary should be reviewed before payment to confirm the final amount.

Delivery issues and delayed dispatch

Delivery estimates are not guaranteed arrival times. If a shipment is delayed, missing, damaged, or incorrect, contact us through the Contact page so we can investigate. If we cannot dispatch within the stated timeframe, we will explain the available options, including a revised dispatch time or cancellation and a prompt refund where required by law.

Returns and customer support

To request a return, contact us within 60 days after receiving your order. We will explain the process and provide return instructions. Approved refunds are generally processed within 5–10 days after the return has been received and reviewed. For further details, see the Refund Policy.

We may update these terms for future purchases. The terms presented when you place an order govern that purchase, subject to applicable law.