Privacy Policy

Information we may collect

When you visit the website, place an order, or contact us, we may collect information you provide, such as your name, contact details, delivery address, order details, and the content of your messages. We may also collect technical and usage information, such as device information, browser type, IP address, and interactions with the website.

Payment information is handled by payment service providers as needed to process your transaction. We do not ask you to send payment card details through the Contact page.

How information is used

We may use information to process and deliver orders, provide customer service, manage returns and refunds, maintain website functionality and security, understand how the website is used, comply with legal obligations, and communicate with you about your order. Where permitted by law, we may also use information for marketing; you may opt out of marketing communications using the options provided or by contacting us.

Sharing information

We may share information with service providers that help operate the website, process payments, deliver orders, or provide customer support. We may also disclose information when required by law or when reasonably necessary to protect rights, safety, and security.

Cookies and similar technologies

The website may use cookies and similar technologies to support essential functions, remember preferences, and understand website use. You can manage cookies through your browser and any controls made available on the website. Some features may not work properly if certain cookies are disabled.

Retention and security

We retain personal information for as long as reasonably needed for the purposes described in this policy, including meeting legal obligations and resolving disputes. We use reasonable measures to protect information, although no method of transmission or storage is completely secure.

Your choices and contact

Depending on applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to object to or restrict certain uses. To make a request or ask a privacy question, contact us through the Contact page. We may need to verify your identity before handling a request.

We may update this policy as our practices or legal obligations change. The current version will be available on this page.

Information you choose to provide

You may provide information when you place an order, enter delivery details, contact customer service, or make a privacy request. Depending on the interaction, this may include your name, email address, telephone number, delivery information, order reference, and any details you choose to include in your message. Please provide only the information needed for your request.

Information collected through website use

Technical information may be collected when you use the website. This can include browser and device characteristics, general usage information, pages viewed, referring pages, and IP address. Cookies and similar technologies may help maintain shopping features, remember choices, measure performance, or understand how visitors interact with the website.

Service providers and payment processing

We may use service providers to support hosting, payment processing, delivery, website operations, customer support, analytics, or communications. They may receive information needed to provide their services. Payment providers process payment details under their own applicable privacy and security practices. We may receive transaction status and limited payment-related information needed to administer your order.

Communications and marketing preferences

We may send messages needed to administer your order or respond to a request. If marketing messages are sent, you may use the unsubscribe option included in the message or contact us through the Contact page. Choosing not to receive marketing does not prevent necessary communications about an order or support request.

International processing

Depending on where you live and where service providers operate, your information may be processed in a country different from your own. Where applicable law requires safeguards for such transfers, we will use appropriate measures.

Your privacy requests

Your rights depend on the law that applies to you and may include a right to know what information is held about you, request a copy, ask for correction or deletion, or object to or restrict certain processing. You may also have rights concerning consent or certain disclosures. Contact us through the Contact page to make a request. We may ask for information reasonably needed to verify the request and will respond in accordance with applicable law.

Third-party websites

Links to third-party websites are provided for convenience. Those websites have their own privacy practices, and we encourage you to review their notices before providing personal information. We are not responsible for the independent practices of third-party websites.

Children

The website is not intended for use by children without appropriate involvement of a parent or guardian. If you believe a child has provided personal information inappropriately, contact us through the Contact page so we can review the concern.